|Changing An Existing Order.|
|In the event you need to change an existing order, we need to hear from you as soon as possible (within 12 hours). If the merchandise has already been entered into our system, it is unlikely we will be able to make any changes. In every possible case, we will do our best to accommodate you.|
|How To Measure|
|How to order more than one size (bulk buying)|
|1. Start by selecting one of the sizes you want.
2. Customize the item.
3. In the "Additional Instructions" box list the sizes you want with the quantity for each size.
4. There is a "Qty" box at the end of the customization, enter in the total number of items you want across all sizes. Make sure the number of all the sizes you want adds up to the total QTY entered.
5. Add the items to the cart and complete the order.
|I choose the wrong size.|
|Since we custom make most of our Greek merchandise to order returns are generally not accepted and we are only able to accept returns on defective merchandise or mistakes we have made and in those cases a corrected replacement is sent out. You must notify us in writing within 7 days of Greek merchandise receipt and a Return Authorization must be given. (This is a standard in the industry)|
|What is the proper care for my letters?|
We recommend dry clean only for all items as the fabrics and embroidery can be delicate and can be damaged if not properly cared for. We cannot return, exchange, or replace any items that have been washed.
|How do I contact you?|
|Please click here for our company contact information.|
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